Terms and Conditions

Terms and Conditions for SellersPro

Effective Date: 01-06-2025

Last Updated: 14-06-2025

These Terms and Conditions ("Terms") govern your access to and use of the SellersPro platform (the "Service") operated by SellersPro Technologies ("we", "us", "our"). By using SellersPro's web and mobile applications, you agree to these Terms. If you do not agree, please do not use the platform.

1. Overview of SellersPro Services

SellersPro provides a smart business solution designed to help vendors and store owners:

  • Manage customer messages across social media platforms
  • Generate and track orders using AI recognition tools
  • Update order status and generate receipts
  • Automate business processes for better efficiency

2. Eligibility

You must be at least 18 years old and capable of forming legally binding agreements under applicable law to use SellersPro.

3. User Account

To access our services, you must:

  • Create an account with accurate and complete information
  • Maintain the confidentiality of your login credentials
  • Notify us immediately of any unauthorized access or use

You are responsible for all activities under your account.

4. Use of Services

You agree to use SellersPro for lawful purposes only and not to:

  • Use the platform for fraudulent or harmful activities
  • Interfere with the platform's functionality or security
  • Resell or sublicense SellersPro without permission

We reserve the right to suspend or terminate your account if you violate these Terms.

5. Social Media Integration

By connecting your social media accounts (e.g., Facebook, Instagram, WhatsApp, X), you authorize SellersPro to:

  • Access messaging data for the purpose of order recognition and response
  • Display and manage inbox messages
  • Enable customer engagement via integrated tools

We will never post on your behalf without explicit permission.

6. AI-Powered Features

SellersPro uses AI tools to:

  • Recognize and interpret customer orders from messages
  • Suggest responses or actions to streamline your workflow

You acknowledge that:

  • AI outputs are suggestions, not business decisions
  • You remain fully responsible for reviewing and confirming all AI-assisted actions

7. Payment & Subscriptions

Some SellersPro features may be available only to paid users. When subscribing:

  • You agree to pay applicable fees and taxes
  • Subscriptions renew automatically unless canceled
  • You can cancel or manage your subscription in your account settings

We may change pricing or features, with prior notice.

8. Data Protection and Privacy

We take your privacy seriously. By using SellersPro, you consent to our Privacy Policy which explains how we collect, use, and protect your information.

9. Intellectual Property

All content, features, and software on SellersPro (excluding your user data) are our intellectual property. You may not:

  • Copy, modify, or reverse-engineer the platform
  • Use our name, logo, or branding without written permission

10. Disclaimers

SellersPro is provided "as is" and "as available." We do not guarantee:

  • That the platform will be uninterrupted or error-free
  • That all AI interpretations will be 100% accurate

We disclaim liability for losses due to errors, downtime, or incorrect order interpretation.

11. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of business, profits, or data arising from your use of SellersPro

Our total liability to you shall not exceed the amount paid by you in the 12 months preceding the claim.

12. Termination

We may suspend or terminate your account:

  • If you breach these Terms
  • If required by law
  • If your behavior poses a risk to our platform or users

You may also delete your account at any time.

13. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles.

14. Updates to Terms

We may revise these Terms at any time. We will notify you of major changes via email or in-app notice. Continued use of SellersPro after updates constitutes acceptance of the new Terms.

15. Contact Us

For questions or support:

SellersPro Support

Email: [email protected]

Phone: 0903 797 8963

Website: www.sellerspro.app